Once, if a business, business owner did something an employee or member of the public didn’t like or disagreed with, they had little recourse besides protesting in person or to their local Better Business Bureau. Now, with the avenue of the Internet, the average person can easily voice their concerns and open a dialog to come to a compromise and/or lead to a resolution. If that opportunity by the business or business owner neglects to respond, it is up to any of those individuals to voice their response.

The most basic component of freedom of expression is the right of freedom of speech. The Supreme Court requires substantial justification for the interference with the right of free speech where it attempts to regulate the content of the speech. Generally, a person cannot be held liable, either criminally or civilly for anything written or spoken about a person or topic, so long as it is truthful or based on an honest opinion, and such statements.